Microsoft investigating 'black screen of death'

Microsoft said Monday that he looks at reports that the latest security updates cause serious problems for some users.

The problem is also known as “Black Screen of Death”, because leaving the victims with an office in black and has little on their screen.

"Microsoft investigates reports that the latest update causes security system problems for some customers," said the software maker said in a statement. "Once we've completed our investigation, we will provide a detailed guide on how to prevent or solve these problems."

The issue was highlighted by the British security firm Prevx on his blog Friday that with this company with a proposed solution to the problem.

"The symptoms are very characteristic and painful," said Prevx. "After registration, there is no desktop, taskbar, task bar or the sidebar. Instead you are leaving a totally black screen and a single workstation Explorer window on the left. "

Prevx proposed that may arise out black screen on a wide range of Windows machines from Windows NT to Windows 7. In his blog, "said Prevx seems many reasons for the problem of black screen, which are not all for the security updates in its context.

"In considering this question, we have identified at least 10 different scenarios that will trigger the same conditions screen, Prevx said." It seems to already have it for several years. "To be treated as the latest security patches, said changes Prevx registry keys seems to be the reason it leads to a black screen.

I have Microsoft advises users what to do now and will be asked to post the answer here.

Microsoft has released the latest security update November 10, the exhibition six bulletins addressing 15 errors.

Update, 3:35 pm PT: A spokesman for Microsoft said the company continues to recommend customers test and deploy the latest security updates in November.

"Based on our previous investigations, we can say that we do not see this as a problem of our support organization," said the representative. "The issues as described also do not match any known issues that have been documented in the security bulletins or (knowledge base) articles."(cnet)